Terms and Conditions

ARTICLE 1: SCOPE
Every festival participant (hereafter “festivalgoer”) claims to have received and agreed with these terms and conditions – as well as the particular terms and conditions, mentioned on www.w-festival.com, before finalising the purchase of their ticket.

ARTICLE 2: TICKETS
Only e-tickets with barcode purchased on www.w-festival.com through Eventbrite, Early Bird tickets and partner tickets give acces to the festival.
The ticket (physical or e-ticket) gives in no circumstance access to a fixed/reserverd place at the festival or the camping site.
The ticket (physical or e-ticket) has to be exchanged for a wristband at the festival entrance.
The ticket (physical or e-ticket) or the wristband will under no circumstances be replaced or refunded.
All forgery of tickets (physical or e-ticket) or wristbands will be prosecuted.

W-Fest is committed to alcohol and drug prevention. We rely on the advice of the Flemish Expertise Center for Alcohol and other Drugs (VAD). At the main entrance of the festival site, a special “amnesty bin” is provided where you can voluntarily deposit your drugs, without further consequences. To prevent drug and alcohol abuse outside the festival grounds, the festival-goer is not allowed to freely leave and re-enter the grounds. Within the festival site, a sufficient supply of food & beverage, a spacious cloakroom, a cigarette stand… is provided to spend the festival day in comfort. This arrangement does not apply to VIPs and campers.

Kids are more then welcome at the festival. What’s more : they get in for free when under the age of 16.

W-Fest has a no ticket refund policy.

ARTICLE 3: PROHIBITIONS

Forbidden objects at the concert area

  • all sorts of food
  • alcohol, plastic bottles (water, milk, ...), glass bottles or any other glass recipient
  • metal cases (tin cans), cartons (tetra pak), metal cans, kegs, waterbags (CamelBak), coolers
  • spray cans
  • illicit substances. It is strictly forbidden to use or sell drugs at the festival. Every breach can lead to expulsion of the festival
  • weapons, sharp objects (even fake), pointy umbrellas
  • fireworks, bengal fire, barbecues, ...
  • camping material (tents, heaters, ...)
  • big bags and oversized backpacks
  • recording devices (except for smartphones), speakers, megaphones, selfie-sticks, laser pointers
  • markers, paint bombs
  • the distribution of flyers, folders, promotional posters (except with authorisation)
  • posters about cultural events can be hung ONLY on the designated gate racks
  • animals (except for guide dogs)
  • drones

Everything that is considered dangerous by the organisation.
(*) This list can be adapted or completed by the organisation at any time.
Every non-authorised vending is formally forbidden. All seized goods will be destroyed on the spot.

Forbidden objects at the camping site

  • illicit substances. It is strictly forbidden to use or sell drugs at the festival. Every breach can lead to expulsion of the festival.
  • weapons, sharp objects (even fake)
  • fireworks, bengal fire, barbecues,...
  • Gas bottles, heaters (camping gaz)
  • Speakers, megaphones : no music outside the campingbar/restaurant is allowed. Out of respect for the neighbours !
  • the distribution of flyers, folders, promotional posters (except with authorisation)
  • animals (except for guide dogs or when approved before hand with the organization)
  • drones

Everything that is considered dangerous by the organisation.
(*) This list can be adapted or completed by the organisation at any time.
Every non-authorised vending is formally forbidden. All seized goods will be destroyed on the spot.

General

  • No alcoholic beverages can be sold or offered to persons under 16.
  • Drugs policy = zero tolerance. W Festival has a zero tolerance policy regarding drugs! It’s strictly forbidden to use or sell drugs on the festival grounds. Every violation can lead to expulsion of the festival.
  • The dealing of drugs is forbidden and will lead to expulsion as well as police intervention.
  • You have the possibility to deposit your drugs in recipients at the entrance of the festival, without any legal action.

ARTICLE 4: SECURITY
For security reasons, the organisation can conduct a search at the festival or camping entrance.
Every festivalgoer that does not comply with this formality will be denied access to the festival and camping.
The festivalgoer follows indications of security personnel at all times.
If a festivalgoer observes suspicious behaviour, he is advised to inform security personnel at the festival or camping.
The organisation has the right to deny access to the festival or camping if certain behaviour is considered dangerous for the safety of the festival visitors.
The Red Cross is also present at the festival.

ARTICLE 5: VENDING AT THE FESTIVAL SITE / CAMPING SITE
It is forbidden for the festival goer to sell anything.
The vending of food, drinks, souvenirs, T-shirts or other things is reserved to authorised vendors (physical or morally).

ARTICLE 6: RESPONSABILITY
The organisation can in no case be held responsible – even in case of force majeure – for damage to goods or individuals.
As an example, the organisation can not be held responsible for damage to cars parked at the festival or the parking spots of the festival.
The organisation can in no case be held responsible – even in case of force majeure – for the cancellation of the event, partly or in whole.
The organisation can in no case be required to offer an allowance or compensation of any kind to a festivalgoer or a third party.

ARTICLE 7: IMAGE RIGHTS
By participating in the festival, the festivalgoer yields the image rights of images taken at the festival or camping to the organisation. In case there are images taken of the festivalgoer at the festival or the camping, or the images are distributed on the festivals’ communication channels (print or digital), the festivalgoer abandons all recourses against the organisation.

ARTICLE 8: INDEPENDENCE OF CLAUSES
If the organisation decides not to enforce one or more clauses of these terms and conditions, this can not be interpreted as a waiver of these terms.
In case of nullity of one or more clauses of these terms and conditions, other clauses will not be affected.

ARTICLE 9: COMPETENCE AND APPLICABLE LAW
In case of dispute, only the courts of the district where W festival holds its registered office are qualified.
Only Belgian law is applicable.